Shipping policy

At Kosmoscent, we strive to deliver your luxury candles with the same care and attention that goes into creating them. We offer reliable and efficient shipping options to ensure that your order arrives in perfect condition and in a timely manner. Once your order is processed, it will be shipped within 1-3 business days. Please note that shipping times may vary depending on your location. We offer standard shipping within the United States and international shipping to select destinations. Shipping fees are calculated at checkout based on your location and the size of your order.

All our packages are carefully packed to prevent damage during transit. If, for any reason, your order arrives damaged, please contact our customer service team within 7 days of receiving your package, and we will resolve the issue promptly.

Kosmoscent is committed to providing a seamless and luxurious shopping experience, from our hand-poured candles to the moment they arrive at your doorstep.